Hanex™ Solid Surface
Care & Maintenance
Hanex™ Solid Surface was created for a lifetime of easy care. Just follow the simple guidelines listed here to keep your Hanex™ surfaces looking as fresh as the day they were installed.
Routine Care
Most countertops are finished with a matte/satin finish. All sinks have a matte/satin finish. Soapy water, ammonia based cleaners or commercially available solid surface cleaners will remove most dirt and residue from all types of finishes. Stubborn residue will require a little stronger cleaner. Follow the recommendations on the next page to properly clean your countertop and sink.
Some colors may appear to require more frequent cleaning to maintain a uniform finish. Darker colors tend to require more attention than lighter colors. Over time through care and use your countertop will acquire a patina, changing the appearance of the finish. You may restore the look of the original finish by following the refurbishing guidelines below.
*Contact your local Hanex™ expert, RCS Custom Kitchens, if you are unsure of your finish.
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Cleaning All Finishes
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Most dirt & residue
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Use soapy water or ammonia based cleaner, rinse and wipe dry.
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Water marks
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Wipe with damp cloth and wipe dry
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Difficult residue
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Spray residue with Cleaner for HanexTM from Stone Care International, wait for about 30 seconds for cleaner to work. Wipe dry with a paper towel. If residue persists, repeat process. If residue still persists, follow directions for removing scratches.
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Disinfecting
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Occasionally wipe surface with diluted household bleach (1 part water/1 part bleach). Rinse top thoroughly with water and wipe dry.
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Refurbishing Finished Gloss Level
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Matte
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Rub entire surface with a green Scotch-Brite®* pad in a circular motion. Rinse surface with water and wipe dry.
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Semi-gloss
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Use a countertop polish (see list below) to help hide scratches and blend in a uniform gloss level.
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High-gloss
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Follow steps for semi-gloss or contact RCS Custom Kitchens to arrange for professional refurbishment.
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Sinks & Lavatories
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Cleaning
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Follow procedures above or use Soft Scrub®** and a green Scotch-Brite®* pad to remove residue. Rub green Scotch-Brite®* pad over entire sink to blend in finish.
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Disinfecting
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Occasionally fill sink 1/4 full with diluted household bleach (1 part water/1 part bleach). Let stand for 15 minutes, then wash sides and bottom as solution drains. Rinse sink with water.
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* Registered trademark of the 3M Company
**Registered trademark of the Clorox Company.
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DO NOT get bleach solution in eyes or on bare skin. Always wear rubber gloves and protective
eyewear when working with bleach.
Over the counter cleaners, such as, Clean EnCounters® may be used for routine cleaning
in place of soap and water.
To enhance the gloss level on semi-gloss and high-gloss finishes, use a countertop polish
such as Countertop Magic®1, Hope's Countertop Polish®2 or
Enhance Countertop Polish®3.
1 Countertop Magic is a registered trademark of Magic America Corp.
2 Hope's Countertop Polish is a registered trademark of The Hope Co.
3 Enhance Countertop Polish is a registered of Eastern Marble Co.
Preventing Heat Damage
Hanex™ is an excellent material for heat resistance.
As with all countertop materials, it is important to minimize direct heat exposure to protect your
surface and investment. We recommend using rubber-footed heat trivets or hot pads when placing hot
objects on any surface. Allow cookware to cool before placing them into a Hanex™ sink.
Preventing Other Damage
In most cases Hanex™ can be repaired if accidentally damaged. However, be sure to follow
the guidelines here to prevent any permanent damage to your Hanex™ counter top.
Avoid exposing Hanex™ to strong chemicals, such as paint removers, oven cleaners, etc.
If contact occurs, quickly flush the surface with water.
Do not cut directly on Hanex™ countertops.
Boiling water alone will not damage your Hanex™ sink, however it's a good
practice to run your faucet while pouring boiling water into your sink.
Removing Minor Cuts and Scratches**
Because the solid beauty of Hanex™ goes all the way through, Hanex™ surfaces
are completely renewable. You can remove minor cuts and scratches yourself by following these instructions:
Judge the severity of the scratch and start with the finest grit sanding pad to remove the scratch.
(The color of the pads from roughest to smoothest are: White, Yellow, Green, Peach, Lilac, Blue, Gray.)
Rub over scratch in a straight line to remove it. Periodically switch rubbing direction 90°. Be sure
all of the scratch is removed. If this first step takes too long, try the next heavier grit sanding pad.
To minimize dust during sanding, wet the surface.
Rinse pad periodically to clean residue.
Clean top with water. Select next lighter grit and repeat process.
Rub over a larger area to blend in sanding.
Continue process using successively finer grits until desired gloss level is achieved.
Rinse out all pads used and air dry before putting them away.
**For large defects and repairs or for complete routine professional refurbishing service, contact RCS Custom Kitchens.
Sources for materials mentioned above:
Cleaner (800) 839-1654
Green Scotch-Brite® SCI (800) 839-1654
Abrasive pads Micro-Surface Finishing Products, Inc. (800) 225-3006
Countertop Magic® Magic America Corp. (800) 321-6330
Hope's Countertop Polish The Hope Co. (800) 325-4026
Enhance Countertop Polish EMS - (800) 643-8818
Hope's Countertop Polish The Hope Co. (800) 325-4026
SoftScrub® Local supermarkets
Clean EnCounters® SCI (800) 839-1654
Guaranteed Quality
With proper care, the Hanex™ surfaces in your home will stay looking like new.
Hanex™ Solid Surface is backed by a 10-year limited, non-transferable product warranty against fabrication and installation
defects by Hanex™.
For complete details, see warranty literature.
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